1
What does GLEN Engineering specialize in?
GLEN Engineering specializes in integrated mooring and berthing systems, including QRH, BAS, MLM, EMS and SSL for oil, gas, LNG and port terminals.
2
Does GLEN supply Quick Release Hook systems for LNG terminals?
Yes. GLEN supplies Quick Release Hook systems and related control, monitoring and remote release solutions for LNG and oil terminal applications.
3
Which standards does GLEN follow?
GLEN develops project solutions with reference to PIANC, OCIMF MEG4, SIGTTO, IEC, ISO, and project-specific requirements from major terminal operators.
4
Can GLEN provide FAT, SAT and commissioning support?
Yes. GLEN can support FAT, site acceptance testing, commissioning, operator training and maintenance guidance.
5
Does GLEN provide lifecycle service?
Yes. GLEN supports spare parts planning, inspection, troubleshooting, maintenance and system upgrade support throughout the equipment lifecycle.
6
Standard technical questions such as:
● What is the maximum horizontal and vertical angle of movement of each hook?
● What is the operating height of the capstan?
● What is the IP rating of the equipment?
Are typically covered by the product data-sheet. Contact GLEN sales engineer or download from our website of "Resource".
7
What criteria for choosing a Quick Release Hook supplier?
● Have in-house design engineering, manufacturing and testing capabilities.
● Supplier taking "single point responsibility" for complete system.
● The supplier have capable of offering custom solutions to meet project requirements.
● The supplier providing 100% proof loading for hooks.
● The supplier offering a comprehensive system warranty (not just product warranties)
● The supplier should have a documented track record in similar product handling berths.
● The supplier should offer after sales service support capability.
● The supplier capable of offering annual service programs in accordance with SIGTTO/ OCIMF guidelines i.e.“JETTY MAINTENANCE AND INSPECTION GUIDE”?
● The supplier have ability to interface with third party systems i.e. PLC/DCS, SSL etc.
8
What kind of after-sales service is required for Quick Release Hook?
Factory repair/Overhaul/Calibration service/Training Programs /On site service and support/Timely Technical Support. Instrumentation requires routine inspection inspection every year. Load cells requires calibrated annually.
9
What kind of maintenance is required for mooring equipment?
According to OCIMF/SIGTTO guidelines for jetty equipment, Hooks require regular greasing and basic inspection.
Instrumentation requires routine inspection inspection every year.
Load cells requires calibrated annually.
10
The advantage for integrating monitoring systems?
Single or inherited detection system, such as: stress monitoring, environmental monitoring, laser berthing, including remote fault diagnosis and monitoring, can prevent faults, easy maintenance, and speed up turnover. It is the standard configuration of most modern terminals .
11
What access area is required around the QRH Unit?
12
How many mooring lines can the hook accommodate?
Each hook can accommodate two mooring lines up o a diameter noted in the data-sheet. However, most modern berths utilize load monitoring, and for this to be effective as a management data tool, each hook should be dedicated to a single mooring line.
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